Making a claim can be stressful. Something has gone wrong; you need it fixed ASAP and there’s a process required to get it done. To ensure the claims process runs smoothly, here’s some tips on how to make the process easier.
A lot of issues arise from insufficient information being provided when lodging a claim. This forces the claims handler to get extra information before proceeding to the next stages and results in delays. To make it quicker and easier, below are some tips that will help you when making a claim.
If you complete a claim form in full, including licence details, supervising driver if necessary and their drivers licence, then the claims handler has all the details they need.
Common delays in motor claims are found where it is not advised;
Tips to make it quicker and easier;
Complete the claim form in full, don’t skip questions. The claim form gives the insurer all the information they need to commence the claim, and the correct and full description of the loss.
Other handy items include;
Proof of Purchase - can be receipts, photos, invoices
Stolen or lost items
Remember, the claims team are keen to help and have a good outcome for you. Following these tips will help the claims people immensely and make the process run quick and easy.