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AMP is working steadily on your claims

We have been working with our partner Vero to ensure you continue to get great service for your AMP insurance, especially for claims.

We have moved all of our people to work remotely in order to minimise contact with others and stop the spread of COVID-19. This does not mean that the way you deal with us has changed – we continue to pay claims and insure your belongings.

There may be some disruption to claims where we are repairing your assets, as our tradie and motor repair partners adjust to the Government’s guidelines. Rest assured we are still there for any claim cases where customers are impacted and require urgent assistance.

Your adviser or broker is a great resource

We are also in constant contact with your adviser/broker, so they are fully informed on the processes and impacts to our business at this time. Below are a couple of key phone numbers for you:

For all claims and policy queries: 0800 806 244
If you have Roadside Assist through us: 0800 837 676
If you need emergency assistance related to a claim: 0800 800 786

While care has been taken to supply information on this website and within the chatbot tool that is accurate, no entity or person gives any warranty of reliability or accuracy, or accepts any responsibility arising in any way including from any error or omission. The content provided is intended to be used as information only and does not constitute financial advice, unless otherwise specified. Before acting on any of the results provided, we recommend that you seek advice which takes your individual circumstances into account.